Ciao Bella Salon
4615 Missouri Flat Road, Suite 3, Placerville, 530-626-4247,
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Describe your business. Did you find it, or did it find you?
I’ve been doing hair in El Dorado County for almost 13 years. Previously, I was working at a salon and planned on purchasing it, but the deal never happened, so I kept working and searching for a forever salon. I walked into Gold Country Salon (now Ciao Bella Salon) and fell in love with the location and the people. Two years later, it was up for sale. The timing wasn’t perfect, but the opportunity was, so we bought it, gutted all 1,800 square feet, and drastically remodeled.
How are you involved with both the community and your customer?
I try to get involved with the community by donating to different local fund-raisers—mostly in the form of gift baskets or gift cards. Getting involved with customers is an amazing part of this job. We have clients from all walks of life—from the very young to beautiful senior citizens. I really try to talk to and get to know everyone, whether they’re sitting in my chair or one of the other girls’ chairs.
Where do you go when the going gets tough?
The comfort of my family. A hug from my kids makes everything right.
What’s your biggest job perk?
Walking in the door knowing I’m going to spend the day making people beautiful. Who doesn’t want to do that all day?
What’s your favorite place to eat out locally?
My husband’s family owns Visconti’s Ristorante. Their food is truly the best, and I’m not just saying that because I’m married to the chef!
And finally, customer service is…?
Listening to customers and doing your best to make them happy. Knowing they could’ve chosen anywhere to go, you need to make them feel like they made the right choice picking you.