Introducing Autotronics Automotive Repair in Cameron Park
01/27/2016 10:17AM ● Published by David Norby
Rod and Serena Posner - Photo by Dante Fontana © Style Media Group
Autotronics Automotive Repair
2544 Merrychase Drive | Cameron Park 530-676-2200
Describe your business. Did you find it, or did it find you?
We’re a premier provider of automotive service and repair. We work on all makes and models and perform all phases of repair—from oil changes to engine replacements. My life’s passion has always been working on cars, and I’ve done it since I was 14 years old. I started in my garage at home and grew my business into what it is today.
How are you involved with both the community and your customer?
Since 2000, we’ve been members of the Shingle Springs-Cameron Park Chamber of Commerce. We’ve also been major sponsors of the Cameron Park Summer Spectacular and supporters of both Ponderosa and Oak Ridge High Schools’ music and athletic programs. We promote education and knowledge about vehicle care and maintenance by providing trainings for Girl Scouts and Boy Scouts. We’ve held new driver classes with the California Highway Patrol (CHP) and had an insurance agent talk about new driver responsibilities. We have our annual “Women, Wheels and Waffles” event, which provides education and training for women on vehicle maintenance and repair. We’ve also had the CHP present about safe and proper installation and use of children’s car seats. In October, we have our annual “Brakes for Breasts” campaign where we offer free brake pads or brake shoes, and the customer only pays for labor; 10 percent of proceeds go to the Cleveland Clinic Breast Cancer Vaccine Research Fund. We also collect old or non-working cell phones and donate the money to the Breast Cancer Foundation and collect shoes for underprivileged children in Mexico each year. In 2009, we received the Larry Cameron Award for “Outstanding Business in the Community.”
What’s your favorite place to eat out locally?
Papa Gianni’s Ristorante.
And finally, customer service is…?
Being friendly and courteous while ensuring that the customer’s needs, concerns and desires are fully met. By providing an exceptional overall experience that the customer feels good about, they’ll want to return.