More Than A Mailbox
12/06/2012 08:43AM, Published by Style, Categories: In Print
Photo by Dante Fontana, © Style Media Group.
Describe your business.
We are the one-stop center to make your life easier. We give you more time to do the things you want to do by offering convenience, value and great customer service. We do it all, from fingerprinting, notary services and shipping services to custom photo gifts and rubber stamps.
How are you involved with both the community and your customer?
We’ve held hands with more than 14,000 members of our community as we did their Live Scan fingerprints! We also support the Natoma Assembly International Order of the Rainbow for Girls, the Folsom Turkey Trot, the Folsom Firecracker, and the local Boy and Girl Scouts.
Why is your staff the best in the business?
Our staff includes two certified packing experts, four certified fingerprint rollers and five commissioned notaries; not to mention, we always have at least one notary on staff. Our goal is to “wow” each and every customer with our superior customer service and expertise.
What’s your biggest job perk?
We get to focus on projects and causes that are dear to our hearts, such as PAWS for Purple Hearts. This organization helps heal our returning combat veterans by teaching those with post-traumatic stress disorder (PTSD) to train service dogs for their comrades with physical disabilities. We are working with a state organization to raise money through merchandise sales.
And finally, customer service is…?
What brings a smile to our faces and tickles our toes. We strive to give every one of our customers the “Disneyland” experience when they come through our doors. We go above and beyond to “wow” our customers, and in the process, many of our customers have become friends. We do our best to take it from “ordinary to extraordinary!”
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