Hidden Door Company
06/29/2012 05:10AM ● Published by Style
Describe your business. Did you find it, or did it find you?
We sell high-quality custom doors that are hidden (secret). The Hidden Door Company has been in business since 1997 and has sold over 700 hidden doors to our national and international customers. The business fell into our lap five years ago, and we have been running strong ever since.
What was the first job you ever had, and what did you learn from the experience?
Working at Raley’s Supermarket through high school. I learned not to skimp on the details and be thorough in everything I do.
How are you involved with both the community and your customer?
Callie and I are highly active with the community and our kids’ activities. We spent many years running the local youth football and cheer programs in our community. Our customers are nationwide, and we’re planning to spend more time introducing our product to the northern California community. Stay tuned!
Why is your staff the best in the business?
First off, we know we have a unique product. Secondly, Callie and I both come from military and customer service backgrounds, so we know about dedication and communication.
What life accomplishments are you most proud of?
Raising four wonderful, very active kids.
What’s your hidden talent?
My Donald Duck voice and sense of humor. I like to laugh, and I like making people laugh; laughter is contagious.
What’s your biggest job perk?
Being a part of all the unique projects that come our way. Not to mention the flexible hours, which means we can spend more time with our kids.
What’s your favorite place to eat out locally?
Placerville Brewery – they have great microbrews and delicious food.
And finally, customer service is…?
Customer service is the ability to turn any situation into a positive experience; also, care and communication.
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