Introducing...Carter’s Carpet Restoration
07/01/2010 08:10AM ● Published by Style
Photo by Dante Fontana
Describe your business. Did you find it, or did it find you?
This business definitely found me. Looking for work in my younger years, I took any job I could. Thankfully, carpet cleaning stuck. I did and still do enjoy providing great service and seeing the customer’s satisfaction.
What was your first job, and what did you learn from the experience?
I spent many summers doing landscape maintenance with my father. I learned that hard work pays off…and to never give up on your dreams – they’re always within reach.
How are you involved with both the community and your customer?
I support a variety of non-profit organizations in the area. My personal favorite would be the Mother Theresa Home, followed by Snowline Hospice, among others. As far as my customers, I personally answer most of the calls that the business gets. I’m always available for the customer.
Why is your staff the best in the business?
They are all certified technicians who have been working with me for many years. Among the staff are three brothers – they have a combined total of 18 years experience with the company. We’re like a family around here.
What life accomplishments are you most proud of?
The relationships I’ve built with my friends and family. And my hole-in-one at Apple Mountain Golf Course!
What’s your favorite place to eat out locally?
Durango’s Mexican Restaurant – the tacos are great and the service is always awesome.
What’s your favorite local event that you go to?
Placerville’s Brewfest. It’s always a relaxing evening with friends.
And finally, customer service is…?
Everything my business stands for.
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